What people are saying about ClickOn IT London Ltd...
Since we appointed ClickOn IT London in April 2014 we have benefited from their expertise in helping provide IT services to the educational sector. Alay and Mal work seamlessly to understand challenges faced by our small School and provide cost-effective solutions, which their team of experienced and friendly engineers deliver to agreed deadlines. We look forward to a continued relationship with the team at ClickOn IT London.
ClickOn IT London have grown with us in an increasingly complex and demanding IT environment. Apart from their technical expertise, we rely on their thorough understanding of how schools work in general, and their detailed understanding of how our school works in particular. They respond quickly when things go wrong and they make sure that everything is put completely right. We regard them as part of our extended school family. We wouldn’t hesitate to recommend them to other schools.
Over several years, the support and service Darell Primary School has received from the team at ClickOn IT London has been fantastic. Mal and Alay are always just a call away to sort my technical problems. They have brought Darell into the 21st century. We now feel confident to teach the new computing curriculum.
We have been longstanding clients of ClickOn IT London since they began as a very small company. What is reassuring is that, as the company has expanded, the quality of knowledge and service has not been compromised.
We know that we can rely on Alay and Mal to give us excellent assistance each time we review our IT strategy and that they have their finger on a pulse we could not hope to keep up with. This has enabled us to develop a system across the school which works reliably and is good value for money. As their team has expanded, we’ve been impressed with the way in which ClickOn IT London has supported our expansion project with great expertise in media solutions which are exciting and new to us. In reality, I think it would have all been a terrible muddle without their flexible and expert advice throughout the build. I cannot recommend them more highly.
Over the past two years, since we switched our maintenance contract to ClickOn IT London, we have been offered exceptional service and support. From a starting point of auditing our provision and resources for ICT, to weekly technical support and getting the most out of our resources, ClickOn IT London are very highly recommended. They are a very reliable and value for money company.
At the time I started working with ClickOn IT London this school had, at best, scant ICT resources. Since then we have seen the development of the school’s ICT infrastructure from a new server, to a tailor made ICT suit in our LRC.
The school site now benefits from a new monitored & managed Wi-Fi system and we have embedded Kindles along with laptops in every classroom. A bank of 30 iPads is in regular use across the school; all kept up to date and maintained by our very valuable and reliable IT Technician. ClickOn IT London have been an integral part of our strategy to update classrooms and have worked closely with other contractors to ensure information flow and dovetailing of installation schedules. All this has been achieved through the close professional relationship we have developed with ClickOn IT London Ltd. Their flexible working practices, customer focussed approach and exceptional ICT knowledge have meant they can meet our demands in the short-term whilst retaining that valuable overview of the school’s strategic ICT needs in the future.
We highly value our support partnership with ClickOn IT London. Responsive, flexible and knowledgeable, ClickOn IT London have helped us develop and improve our IT network following the school’s recent expansion.
The online helpdesk is an easy and efficient way to report and monitor problems and the weekly technical support visits keep the network running smoothly whilst urgent issues are always dealt with immediately. ClickOn IT London provide an excellent, good value for money service and make sure that our needs are always dealt with as a priority. Our regular technician, Matt, is a great ambassador for ClickOn IT London while Mal and Alay provide top quality customer service.
We have worked with ClickOn IT London for a number of years. We have always found the company to be responsive and informative in developing the infrastructure for computing at Fern Hill. The technical support given to us helps to quickly resolve any faults or challenges we face and the staff are proactive in ensuring that any future hardware or software issues are anticipated and resolved before impacting on the staff or pupils. ClickOn IT London also provide us with on-going strategic support, steering us towards new technological resources to enhance teaching and learning. They help to advise us on cost effective solutions to update existing devices and share current developments for IT initiatives at both local and national levels. The company are reliable and trustworthy and work with us to shape the structure and organisation of IT at Fern Hill.
We have been using ClickOn IT London for many years now, and we have been very happy with the service that they have provided to our school. We have always found them to be professional and reliable, and swift to respond to any calls for help.
In particular we appreciate the flexibility that they provide, with additional support available in times of particular need. They have developed a very good understanding of the school and our requirements, which is invaluable in providing us with the service that we need. We would definitely recommend them to other organisations in need of IT expertise and support.
ClickOn IT London have maintained our ICT systems here at the school during the past year and we have been pleased with the service. Problems are addressed in a timely manner and staff always act professionally.
We have had continuity of technicians who know our systems and are proactive in maintaining classroom equipment, upgrading software etc. Prior to our contract with ClickOn IT London we used them for a one off project to sort out the wireless in the school. We were very pleased with the results and the way in which the project was managed.